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Description
- Flexible Mounting Options. Minimal vertical clearance requirements make the Platinum totally versatile for wall and ceiling mounting or recessed with an optional frame.
- Premium Construction. The Bromic Platinum electric can be mounted to both walls and ceilings, as well as recessed into a ceiling with an optional Recess Kit.
- Stylish Elegant Design. Minimalistic and slim design seamlessly blends into low-clearance and design-focused spaces.
- Effective Heating Technology. Bromic Platinum delivers market-leading radiant heat output that will warm you and not the air, minimizing light emission and spreading comfort evenly across any area.
- Precise Heating Control. Simple mounting bracket adjustment will accurately alter heat coverage as required.
- Ultra-Durable Unit. Bromic Platinum is engineered for longevity with its carbon heating element, wind resistant & IPX4 water protection construction.
PRODUCT OVERVIEW
The award-winning Platinum Smart-Heat Electric heater ultimately upgrades your space with it's seamless slim-line designs and functionality. The Bromic Platinum Electric Outdoor Heater minimizes light emission providing comforting heat evenly and efficiently, warming you and not the air. The brackets included allow you to direct the heat where you want it. The 8" stainless-steel Platinum Electric ceiling pole is also provided complimentary with every Platinum Patio heater.
The Bromic Platinum electric can be mounted to both walls, and ceilings, and can be recessed into a ceiling with an optional Recess Kit. The high-quality 304 stainless steel construction and Schott tinted ceramic-glass screens makes it perfect for residential and commercial spaces. Bromic Platinum 208V Unit requires a 3-phase system and is primarily found in commercial applications. The Platinum Electric heater can be controlled via simple wall switch, or wirelessly with the optional wireless controller. Enjoy your cozy evening with the efficient, stylish and distinctive Platinum Smart Electric Heater.
Bromic Platinum 208V in White Finish is also available in 3400 Watt option.
WHAT IS INCLUDED
- Bromic Platinum Smart-Heat 2300 Watt 208V Heater in White Finish
- 8" Stainless Steel Mounting Pole
MOUNTING OPTIONS
Wall mounted, Ceiling mounted, Pole mounted (with an optional pole for high ceilings), or Recessed (flush mounted with optional recess kit) Platinum Outdoor Electric Heater compliments any décor and provides functionality:
HEAT BLOOMS
The 2300W Platinum Electric Series Heats approximately 65 sqft.
| HEATER SPECS | |
|---|---|
| Brand | Bromic |
| Model | Platinum 2300 Watt |
| Fuel Type | Electric |
| Color | White |
| Heat Area | 65 sqft |
| Current Voltage | 11.1 A (208V) |
| Min Floor Clearance | Wall 72'' | Ceiling 96'' |
| LED Color |
Soft Red |
| Finish | Brushed Stainless Steel 304 |
| LED Lumens | n/a |
| HEATER DIMENSIONS | |
|---|---|
| Unit Dimensions | 33'' W x 7'' H x 2'' D |
| Dimensions w/Recess Kit | 35 13/16'' W x 10'' L |
| Weight | 17 lbs |
| Warranty | 1 year |
INSTALL DOWNLOADS & GRAPHICS
CLEARANCES
Customers have 30 days from date of receipt to return unused merchandise purchased on the web store. Customers wishing to return items must have an approved Return Merchandise Authorization (RMA) from Flamefrills before returning any product.
Products with original packaging must be returned in new and unopened condition to receive a refund. If an item is returned to us that has been used or is no longer in new or unopened condition, Flamefrills reserves the right to exclude such an item from a refund, or charge a 20% restocking fee, based on the condition of the item at the time we receive it. Any items received that are damaged or broken will not be refunded, unless the customer initially received the item broken or damaged. Orders returned outside the 30-day window will be issued store credit in lieu of a direct refund.
START A RETURN
If you are a registered customer, you can find the RMA form by logging into your account and choosing the RMA option in your dashboard.
For customers without an account, please contact customer service at +1 (307) 240-8735 or support@flamefrills.co
We will issue you an RMA number and send an RMA packing slip for you to fill out and include with your returned item. If an item is returned to us without the proper RMA packing slip, your return cannot be processed until you complete and send it in.
SHIPPING INFORMATION
Please make sure to package any returns well and document the condition of the item prior to returning it. Customers are encouraged to use a mail service that offers insurance on the item in case of damage during transit. Flamefrills will not be responsible for items damaged during return shipping. Shipping charges will not be refunded unless the product is being returned due to an error on our end (wrong product sent, incorrectly recommended product, product damaged in transit).
INCORRECT OR DAMAGED ITEMS
Customers must report and send a picture of any damaged items or incorrect items received within 48 hours of receipt of delivery to support@flamefrills.com. (Incorrect items are defined as items that differ from what was ordered or items that were incorrectly recommended by Flamefrills.) Upon verification, Flamefrills will issue a prepaid return label to send the damaged/incorrect items back to our warehouse. Once the items are received, Flamefrills will ship replacement items to the customer. All damaged/incorrect products must still be sent back to Flamefrills within the 30-day return window.
SPECIAL ORDER ITEM RETURNS
Online orders placed for items marked as "Special Order" cannot be returned for a refund. Returns for Special Order items will be accepted only within the standard 30 day return window, and store credit will be given for any special order items returned within those 30 days. After 30 days, no Special Order returns can be accepted.
ORDER CANCELLATIONS
For Online orders requesting cancellation, if an order is canceled before it has ship no additional charges will be applied. If an order is canceled the same day that is has shipped, then a routing fee will be applied. Parcels will be $10.00 and LTL shipments $100.00. If an order is canceled the day after it has shipped until delivered, then a routing fee of $20.00 for parcels and $200.00 for LTL orders.
For special order items, a restocking fee of 20% may be added on top of the already mentioned charges for cancelling an order.
To request a cancellation or if you have any questions on the status of your order, please contact customer service at (307) 240-8735
Customer Support :