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Description
- Exceptional Design.Schott Nextrema glass combines high-temperature, thermal shock and chemical resistance, excellent infrared transmission with non-porous surface .
- High end Materials. Corrosion resistant anodized aluminum casing provides long life and suitable for all climates, meets IP65 rating of weather-proof.
- Sophisticated Look. Innovative slim attractive design compliments any space.
- Instant Heat. Ruby halogen bulb provides full power in under 8 seconds.
- Precise Control. Three temperature setting for maximum comfort, useful programmable timer and remote control.
- Safety first. Safety mechanism powers unit down after eight hours of operation.
PRODUCT OVERVIEW
The Dimplex DIR Electric Infrared Heater provides premium performance for both indoor and outdoor spaces. The precision-engineered DIR Electric Infrared Heater provides premium performance that heats as beautifully as it looks. The DIR Electric Infrared Heater distributes heat evenly, blanketing your space in a rich and radiant heat. You can chose the installation surface for your Dimplex DIR Electric Heater: ceiling or wall. Mounting brackets with adjustable angle come included with the unit. Schott Nextrema ceramic tinted glass combines high-temperature, thermal shock and chemical resistance, excellent infrared transmission, non-porous surface and attractive design. And with full heating power available in under 8 seconds, you can go from cold to comfortable with a quick touch of the remote control button.
WHAT IS INCLUDED
- Dimplex DIR 1800W Infrared Electric Heater
- Remote Control
MOUNTING OPTIONS
The Dimplex DIR 1800W Infrared Electric Heater is Wall or Ceiling (Parallel or Angle) Mounted and can be used Indoor or Outdoor providing functionality:
HEAT BLOOMS
The 1800W DIR Series Heats approximately 90 sqft indoors and 50 sqft outdoors.
| HEATER SPECS | |
|---|---|
| Brand | Dimplex |
| Model | DIR 1800W |
| Fuel Type | Electric |
| Color | Black |
| Heat Area | 90 / 50 sqft |
| Current Voltage | 15A (240V) |
| Min Floor Clearance | Floor 96'' |
| Light Color | Warm Red |
| Bulb Type | Halogen |
| Finish | Aluminum Coat |
| HEATER DIMENSIONS | |
|---|---|
| Unit Dimensions | 35 1/2'' W x 6 3/4'' H x 5'' D |
| BTU |
6142 |
| Weight | 13.3 lbs |
| Warranty | 1 year |
INSTALL DOWNLOADS & GRAPHICS
CLEARANCES
Customers have 30 days from date of receipt to return unused merchandise purchased on the web store. Customers wishing to return items must have an approved Return Merchandise Authorization (RMA) from Flamefrills before returning any product.
Products with original packaging must be returned in new and unopened condition to receive a refund. If an item is returned to us that has been used or is no longer in new or unopened condition, Flamefrills reserves the right to exclude such an item from a refund, or charge a 20% restocking fee, based on the condition of the item at the time we receive it. Any items received that are damaged or broken will not be refunded, unless the customer initially received the item broken or damaged. Orders returned outside the 30-day window will be issued store credit in lieu of a direct refund.
START A RETURN
If you are a registered customer, you can find the RMA form by logging into your account and choosing the RMA option in your dashboard.
For customers without an account, please contact customer service at +1 (307) 240-8735 or support@flamefrills.co
We will issue you an RMA number and send an RMA packing slip for you to fill out and include with your returned item. If an item is returned to us without the proper RMA packing slip, your return cannot be processed until you complete and send it in.
SHIPPING INFORMATION
Please make sure to package any returns well and document the condition of the item prior to returning it. Customers are encouraged to use a mail service that offers insurance on the item in case of damage during transit. Flamefrills will not be responsible for items damaged during return shipping. Shipping charges will not be refunded unless the product is being returned due to an error on our end (wrong product sent, incorrectly recommended product, product damaged in transit).
INCORRECT OR DAMAGED ITEMS
Customers must report and send a picture of any damaged items or incorrect items received within 48 hours of receipt of delivery to support@flamefrills.com. (Incorrect items are defined as items that differ from what was ordered or items that were incorrectly recommended by Flamefrills.) Upon verification, Flamefrills will issue a prepaid return label to send the damaged/incorrect items back to our warehouse. Once the items are received, Flamefrills will ship replacement items to the customer. All damaged/incorrect products must still be sent back to Flamefrills within the 30-day return window.
SPECIAL ORDER ITEM RETURNS
Online orders placed for items marked as "Special Order" cannot be returned for a refund. Returns for Special Order items will be accepted only within the standard 30 day return window, and store credit will be given for any special order items returned within those 30 days. After 30 days, no Special Order returns can be accepted.
ORDER CANCELLATIONS
For Online orders requesting cancellation, if an order is canceled before it has ship no additional charges will be applied. If an order is canceled the same day that is has shipped, then a routing fee will be applied. Parcels will be $10.00 and LTL shipments $100.00. If an order is canceled the day after it has shipped until delivered, then a routing fee of $20.00 for parcels and $200.00 for LTL orders.
For special order items, a restocking fee of 20% may be added on top of the already mentioned charges for cancelling an order.
To request a cancellation or if you have any questions on the status of your order, please contact customer service at (307) 240-8735
Customer Support :