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Description
PRODUCT DESCRIPTION & FEATURES
The Dimplex Revillusion 20-inch Plug-in Electric Fireplace Fresh Cut Wood Log Insert is a completely new way of looking at electric fireplaces. New Dimplex Revillusion technology gives the illusion of a real wood burning fire. Gaze through the lifelike flames and be instantly shocked with the realistic glowing ember bed. Lifelike looking Fresh Cut Wood log set vitalizes itself with amazing natural looking flames for a unique fireplace effect. Additional lighting options light up the areas around the unit to bring highlight to the walls of your fireplace.
Powerful 5,118 BTU heater produces quick and lasting heat for rooms up to 400 Sq. Ft. Turn the heat on in the cold, but feel free to keep the lights and logs burning to create a light ambient effect in your home. Adjust the flames, lighting and heat with an included smart remote. Enjoy the look of a fireplace cut straight from the pages of a magazine instead of lugging in wood, breathing in smoke and worrying about potential fires. Revillusion clearly a better fireplace.
Available in 2 sizes: 20", 25''
Features
- Flames are larger, brighter and more random, appearing from within the logs
- A full grate of life-size Fresh Cut Wood logs, tiered for greater depth
- Partially frosted acrylic panel showing only dazzling flames and no reflections
- See clear through the flames to the back of a masonry fireplace for a more authentic experience
- Customize the firebox glow with a choice of warm hues, plus midnight mode
- Enjoy the heater without the flames to warm up your room up to 400 sqft
- Fan-forced ceramic heater provides hidden comfort for small spaces
- Enjoy the unique charm of a fireplace flames without the heat
- Adjust light level to suit the room and choose flicker effect for enhanced fire light
- Simply plug into any standard household outlet for instant ambiance
- The most sustainable fireplace option; no emissions and 100% efficient
Best Design Styles
- Classic; Traditional
Included
- Dimplex Revillusion 20" Electric Fireplace Fresh Cut Wood Log Insert
- Ember Bed
- Multi-Function Remote
- 1 Year Warranty
| PRODUCT SPECS | |
|---|---|
| Brand | Dimplex |
| Finish/Color | Black |
| Media Bed | Fresh Cut Wood Logs |
| Installation | Freestanding |
| Weight | 11 lbs |
| Heat Location | Front Bottom |
| Warranty | 1 Year |
| Remote Control | Multi-Function |
| ELECTRICAL SPECS | |
|---|---|
| Volts | 120V |
| Amps | 12.5 |
| Watts | 1500 |
| Wiring | Plug In |
| Bulb Type | LED |
| BTUs | 5118 |
| Heating Area | Up to 400 sqft |
| Certification |  |
PRODUCT DOWNLOADS
DIMENSIONS:
Fireplace: 23 3/4"W x 19"H x 12 1/2''D
Framing / Rough Opening: 24''W x 22''H x 14''D
About Dimplex
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Glen Dimplex Americas is the world leader in electric heating, offering a wide range of residential, commercial and industrial products.
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Dimplex offers a variety of both indoor and outdoor electric heating solutions that are attractive in design as well as powerful in performance. The heaters range from fan-forced to infrared and are suited to different spaces requirements.
Customers have 30 days from date of receipt to return unused merchandise purchased on the web store. Customers wishing to return items must have an approved Return Merchandise Authorization (RMA) from Flamefrills before returning any product.
Products with original packaging must be returned in new and unopened condition to receive a refund. If an item is returned to us that has been used or is no longer in new or unopened condition, Flamefrills reserves the right to exclude such an item from a refund, or charge a 20% restocking fee, based on the condition of the item at the time we receive it. Any items received that are damaged or broken will not be refunded, unless the customer initially received the item broken or damaged. Orders returned outside the 30-day window will be issued store credit in lieu of a direct refund.
START A RETURN
If you are a registered customer, you can find the RMA form by logging into your account and choosing the RMA option in your dashboard.
For customers without an account, please contact customer service at +1 (307) 240-8735 or support@flamefrills.co
We will issue you an RMA number and send an RMA packing slip for you to fill out and include with your returned item. If an item is returned to us without the proper RMA packing slip, your return cannot be processed until you complete and send it in.
SHIPPING INFORMATION
Please make sure to package any returns well and document the condition of the item prior to returning it. Customers are encouraged to use a mail service that offers insurance on the item in case of damage during transit. Flamefrills will not be responsible for items damaged during return shipping. Shipping charges will not be refunded unless the product is being returned due to an error on our end (wrong product sent, incorrectly recommended product, product damaged in transit).
INCORRECT OR DAMAGED ITEMS
Customers must report and send a picture of any damaged items or incorrect items received within 48 hours of receipt of delivery to support@flamefrills.com. (Incorrect items are defined as items that differ from what was ordered or items that were incorrectly recommended by Flamefrills.) Upon verification, Flamefrills will issue a prepaid return label to send the damaged/incorrect items back to our warehouse. Once the items are received, Flamefrills will ship replacement items to the customer. All damaged/incorrect products must still be sent back to Flamefrills within the 30-day return window.
SPECIAL ORDER ITEM RETURNS
Online orders placed for items marked as "Special Order" cannot be returned for a refund. Returns for Special Order items will be accepted only within the standard 30 day return window, and store credit will be given for any special order items returned within those 30 days. After 30 days, no Special Order returns can be accepted.
ORDER CANCELLATIONS
For Online orders requesting cancellation, if an order is canceled before it has ship no additional charges will be applied. If an order is canceled the same day that is has shipped, then a routing fee will be applied. Parcels will be $10.00 and LTL shipments $100.00. If an order is canceled the day after it has shipped until delivered, then a routing fee of $20.00 for parcels and $200.00 for LTL orders.
For special order items, a restocking fee of 20% may be added on top of the already mentioned charges for cancelling an order.
To request a cancellation or if you have any questions on the status of your order, please contact customer service at (307) 240-8735
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